LAST UPDATED APRIL 20TH, 2024

At Praesto Solutions, we are committed to protecting the privacy and confidentiality of personal information in accordance with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, disclose, and protect personal information in the course of providing automation consultancy services within Australia.

1. Collection of Personal Information:

We collect personal information necessary for the provision of automation consultancy services, including but not limited to names, contact details, job titles, company information, and project requirements.

Personal information is collected directly from individuals or from third parties with consent, and only to the extent necessary for the purposes outlined in this policy.

2. Use of Personal Information:

Personal information is used for the primary purpose for which it was collected, such as providing consultancy services, communicating with clients, managing projects, and invoicing.

We may also use personal information for related purposes that clients would reasonably expect, or where required or authorized by law.

3. Disclosure of Personal Information:

We may disclose personal information to third parties, including contractors, service providers, and business partners, to facilitate the provision of consultancy services.

Disclosure may also occur where required or authorized by law, such as in response to legal process or government requests.

4. Security of Personal Information:

We implement reasonable security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Measures include physical, electronic, and procedural safeguards, such as restricted access, encryption, firewalls, and regular security assessments.

5. Access and Correction of Personal Information:

Clients have the right to access and correct their personal information held by us. Requests for access or correction can be made by contacting our privacy officer.

We will respond to such requests within a reasonable timeframe and provide access to personal information except where an exception applies under the APPs.

6. Complaints and Concerns:

Clients who have concerns about the handling of their personal information can contact our privacy officer to lodge a complaint.

We will investigate complaints and take appropriate action in accordance with the Privacy Act and our internal procedures.

7. Overseas Disclosure:

We may disclose personal information to overseas recipients, including in countries that may not have equivalent data protection laws.

Before disclosing personal information overseas, we will take reasonable steps to ensure that the recipient complies with the Australian Privacy Principles or is bound by a similar privacy scheme.

8. Updates to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be published on our website.

By engaging our automation consultancy services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.

For inquiries or concerns regarding this policy, please contact our privacy officer at 0401413351.

Praesto Solutions

0401413351

[email protected]